Thank you for shopping with Nirvana Aromas.
π Order Processing
- All orders are processed within 1β3 business days after successful payment via Razorpay.
- Orders placed on weekends or public holidays will be processed the next working day.
π Shipping & Delivery
- Standard Shipping (India): 4β7 business days
- Express Shipping (India): 2β3 business days
- Bulk or Custom Orders: Estimated delivery time will be shared after order confirmation.
Shipping charges (if any) are displayed at checkout before payment.
π¦ Order Tracking
You will receive an email or WhatsApp update with a tracking number once your order is dispatched.
π« Shipping Limitations
- We currently only ship within India.
- Please ensure the shipping address is entered correctly. We are not responsible for failed deliveries due to incorrect or incomplete addresses.
πΈ Damaged Orders
If your package is damaged in transit, please contact us within 48 hours of delivery with images of the product and packaging at:
π§ support@nirvanaanomas.in
π +91 7397 800 731
π Customer Support
For any queries regarding shipping, payment, or delivery:
- π Support: MonβSun, 8:00 AM β 6:00 PM
- π Call/WhatsApp: +91 7397 800 731
- π§ Email: support@nirvanaanomas.in